Contact Us

PickYourPlum.com Help Center

Search our FAQs for helpful answers to common requests

Ways to Contact Us

  • Chat with an agent by clicking the "Support" bubble in the lower right corner of your screen. Click "Live Chat" — Agents available 7am - 7pm MT every weekday excluding major holidays.
  • Submit a Web Form Request.
  • Email support@pickyourplum.com with your order number in the subject line.
  • Leave us a voicemail at (855)-962-0560 with your name, order number, and reason for your call. You will not receive a return call - we will contact you by email once we've researched your issue..

We make every effort to respond to your request by email within 1 business day.

Pro Tip: For the fastest resolution, include your order number, photos of the product and the shipping label/packaging, a clear description of the reason for contacting us, and a complete request including the solution you are seeking.